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Terms & Conditions

These terms apply to Heart & Stone Legacy memorial design, digital legacy, and concierge care services.

Heart & Stone Legacy – Terms & Conditions

Use of Heart & Stone Legacy services constitutes agreement to these terms.

Heart & Stone Legacy provides memorial design and concierge services.

All memorial concepts, design directions, written materials, layouts, and creative work remain the intellectual property of Heart & Stone Legacy unless otherwise agreed in writing.

Payments are required as outlined in the applicable proposal, invoice, package description, or service agreement.

Because our work is custom and begins with personalized discovery, planning, and creative development, custom work is non-refundable once started.

Heart & Stone Legacy is not liable for third-party outcomes, including but not limited to monument fabricators, cemeteries, installers, florists, digital providers, weather, cemetery maintenance practices, or environmental conditions.

If you have questions about these terms before beginning services, please contact us through the consultation form.

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